Why Shopper Attention Is the New Battlefield

Colin Lewis, Founder, Retail Media Works

Colin Lewis explains why attention has become one of the most important battlegrounds in Retail Media. The session covers creative effectiveness, shopper engagement, and how retailers can help brands earn attention closer to purchase.

Video summary

Colin Lewis argues that Retail Media growth depends on attention, creativity, and effectiveness, not only technology or inventory. He explains that each Retail Media format has its own context and creative language, especially in-store screens, which should not simply reuse assets made for TV, print, or social media. The session also explains why retailers must think more like media publishers, while brands need new ways of working because Retail Media cuts across brand, digital, shopper, and trade marketing teams.

Key takeaways

Retail Media creative should be judged by effectiveness, not only by whether a campaign launches on time. In-store screens need their own creative language because their context differs from TV, print, and social ads. Retailers entering Retail Media need media-publisher capabilities, not only trading and logistics strengths. Brands need cross-functional ways of working because Retail Media touches brand, digital, shopper, and trade marketing.

Thought leaders from the previous stage

Portrait of Colin Lewis, retail media thought leader and speaker at the Retail Media Summit
Colin Lewis

Retail Media Works

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Portrait of Shish Shridhar, Global Retail Lead at Microsoft and speaker at the Retail Media Summit
ShiSh Shridhar

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Portrait of Roger Dunn, retail expert from RETHINK Retail speaking at the Retail Media Summit
Roger Dunn

Top Retail Expert, RETHINK Retail

Portrait of Andrew Lipsman, retail media analyst and consultant speaking at the Retail Media Summit
Andrew Lipsman

Leading Retail Media Analyst & Consultant

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