How to Integrate Retail Media into Omnichannel Strategy

Laura Badea, Global eCommerce Partner, GroupM

Laura Badea explains how Retail Media fits into a broader omnichannel strategy. The session shows how in-store, on-site, and off-site channels can work together to support planning, activation, measurement, and full-funnel brand outcomes.

Video summary

Laura Badea describes Retail Media as a major opportunity for CPG brands because it connects ad exposure to shopper actions at SKU level. She explains that Retail Media can support the full funnel: household penetration, consideration, purchase, repeat buying, trade-up, and loyalty. The session stresses that KPIs must match the campaign goal, from reach and impressions for penetration, to competitor-buyer targeting for conversion, to repeat purchase rate, new-to-brand, ROAS, or average basket value for lower-funnel objectives.

Key takeaways

Retail Media gives CPG brands the ability to connect advertising exposure to SKU-level shopper action. The channel can support household penetration, consideration, purchase, loyalty, and trade-up objectives. Retail Media KPIs should always match the campaign goal and funnel stage. Closed-loop reporting is why Retail Media can complement upper-funnel channels and compete for larger budgets.

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