Ciucaș Retail Media Success Story: How Real Relaxa

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Dan Marc

CEO & Co-Founder

Paul Gheorghiu

CRO & Co-Founder

Ciucaș Retail Media Success Story: How Real Relaxation Turned Winter Into a Sales Engine

Executive Summary

The challenge:
Reverse the seasonal 30-50% decline in beer sales during the winter and increase market share, in the face of strong competition from premium brands.

The insight: Winter relaxation moments are spontaneous and have a specific purpose: shopping for gatherings, quiet evenings or social outings are what drive purchases, not just seasonality.

The strategy:
Use predictive AI and real-time Retail Media to activate relaxation occasions before purchase and convert intent into in-store sales through dynamic omnichannel interaction.

Strategy implementation: Customized activations across mobile, retailer apps, screens, and radio, dynamically aligned with life stages, purchase objectives and time-of-day behaviors to capture spontaneous purchase intent.

The results:
Sales of 6-packs soared by +69%, portfolio share increased by +14%, and a +35% increase was achieved in selected stores, all during the toughest winter season.

Introduction: Turning beer sales around in winter

Winter is traditionally a slow season for beer sales in Romania. Colder temperatures and a shift towards premium brands leave mainstream beers struggling, with some experiencing sales drops of up to 50%.

However, the human need to relax doesn't disappear with the temperature.
From spontaneous get-togethers to unwinding after work, people continue to seek moments of comfort, and Ciucaș saw an opportunity.

Thanks to Footprints AI's predictive audience profiling, in-store media accuracy, and real-time campaign optimization, Ciucaș reframed the winter beer season, making its iconic six-packs the natural choice for everyday relaxation.

This is the story of how real relaxation translated into real results, and how Retail Media became a powerful engine of growth when it mattered most.

Challenge, context and objectives

The challenge: to succeed in a losing season

Traditionally, winter severely impacts beer sales in Romania, with declines of between 30% and 50%.

At the same time, December shoppers tend to opt for premium and premium-plus brands, intensifying competition for mainstream brands like Ciucaș.

Additional challenges:

  • Minimal price differences between the budget and premium options (only €0.20).
  • Heavy seasonal promotional noise from multiple consumer-product campaigns.
  • Shifts in consumer mindset: holiday planning and premiumization instead of spontaneous purchases.

In this context, Ciucaș set three ambitious goals:

  • Significantly increase the sales volume of six-packs.
  • Expand the overall share of the category across its entire portfolio.
  • Strengthen brand loyalty to extend off-season profits beyond December.

The mission was not just to survive the winter, but to transform it into a season of spontaneous relaxation and hassle-free shopping, led by Ciucaș.

The key idea: relaxation isn't planned, it's seized.

The key strategic point was recognizing that authentic moments of relaxation are impulsive, not planned:

"Relaxation is emotional, not programmed. The right reminder, at the right time, turns a thought into a purchase."

Traditional beer marketing in December focuses on festive planning.
Ciucaș broke that mold by creating spontaneous occasions, linking brand activation not to parties, but to small, everyday celebrations.

  • A free afternoon.
  • Some friends who stop by the house.
  • A stress-free weekend.

Examples of mission-driven triggers:

  • Impulse purchases after work captured through digital screens and in-store radio ads between 5:00 p.m. and 7:00 p.m.
  • Family stock-up purchases encouraged during weekend daytime slots with clear and relaxing messages.
  • Promotions in the app synchronized with online browsing peaks (e.g., Fridays from 4:00 PM).

Strategic structure: omnichannel activation based on real-world behavior

The strategy was clear and powerful:
to meet the need for relaxation where and when it arises naturally.

Components of the real-time predictive strategy:

  1. Prediction:
  • Audience profiling based on life stages, goals, and shopping basket data.
  • Dynamic identification of shoppers likely to buy for relaxation reasons.
  1. Activate:
  • Pre-store activation through mobile apps, retailer websites, and sponsored WhatsApp ads.
  • In-store screens and radio delivered messages during peak relaxation-shopping hours.
  1. Conversion:
  • Short and eye-catching creatives that directly link Ciucaș's 6-packs with moments of relaxation.
  1. Measurement and optimization:
  • Real-time tracking of SKU sales at Profi (after-work peaks) and Auchan (weekend peaks).
  • Creative and investment adjustments mid-campaign to maximize impact.

Each element was based on behavior—not assumptions—making Ciucaș the natural and effortless choice at the right time.

Bringing the strategy and the idea to life

Predictive activation: from purchase intent to the shopping cart

Footprints AI orchestrated Ciucaș's retail media journey through three precise stages: awakening desire, guiding in-store purchases, and optimizing in real time based on behavior.

1. Preparation on the mobile phone and the app (before going to the store)

Even before consumers left their homes, the triggers for relaxation were already in place:

  • Retailers' app home pages (Auchan, Profi) displayed banners for six-packs of Ciucaș during peak traffic hours.
  • Mobile app push notifications targeted after-work hours, with reminders like:

"Relax at the end of the day. Grab your Ciucaș 6-pack on your way home."

  • The ads on the Retailers' websites appeared during searches for weekend plans, linking multipack purchases with group relaxation.

2. Real-time activation in store

As shoppers arrived, Footprints AI dynamically adapted the messages based on behavior and timing:

  • Profi's digital displays increased their frequency between 5:00 PM and 7:00 PM, during the after-work rush hour, when consumers were most motivated by relaxation.
  • Auchan in-store radio delivered weekend messages linked to family gatherings and informal social moments.
  • Auchan's mid-campaign dynamic content updates focused more aggressively on themes related to the convenience of multipacks when basket analysis revealed pre-purchases by large families.

3. Real-time optimization

Throughout the campaign, SKU-level sales signals drove real-time adjustments:

  • More screen placements and impressions were allocated to Auchan, as multipack purchases proved to be stronger than initially anticipated.
  • Retargeting similar audiences reinforced brand recall after purchase, increasing repeat sales driven by the desire to relax.
  • The creative concept was updated mid-campaign based on peak demand, with new lines such as:

"Ciucaș: your reward after a long day."

Dynamic creativity: always timely, always relevant

Each touchpoint carried the Ciucaș brand, with its characteristic and recognizable green color, linked to the mindset of relaxation:

Examples of mission-aligned messages:

  • After-Work Boost (Profi):
    "Authentic relaxation. Ready when you are. Get your six-pack tonight."
  • Family weekend shopping (Auchan):
    "Relax as a family. Big moments, bigger packs."
  • Routine shopping (Apps):
    "Turn your weekend into a relaxing victory. Ciucaș's 6-packs are now available."

The creatives were brief, emotive, and mission-specific, standing out amidst the festive bustle and offering a clear and immediate reason to act.

Channel strategy: precision in all contexts

Instead of focusing on volume, Ciucaș prioritized behavioral relevance at each media touchpoint:

This coordinated approach ensured that Ciucaș was always in tune with shoppers' emotional states and intentions, maximizing conversion without increasing media investment.

Results

Real-world impact: relaxation was sold, targets were exceeded

Ciucaș not only survived the winter slump, but rewrote the rules of seasonal beer sales. Retail Media's predictive strategy, based on actual purchasing behavior, delivered exceptional and quantifiable results:

Key aspects of performance:

  • Sales of 6-packs skyrocketed by more than 68%.
  • The market share of the range rose from 4.96% in November to 5.65% in December.
  • Selected stores recorded a 35% higher sales increase than non-activated control stores.
  • Every advertising touchpoint — from mobile devices to screens in shopping malls — was tracked to SKU-level impact with second-by-second accuracy.

How the results were achieved

These figures were not the result of luck, but were obtained through:

  • Real-time predictive profiles of shoppers with a high propensity to buy for relaxation occasions.
  • Omnichannel alignment across all consumer touchpoints: app, web, screen, radio.
  • Dynamic real-time optimization, shifting investment towards locations, life stages and missions with the highest conversion rate during the campaign.
  • Tracking performance throughout the funnel, relating impressions to purchases, cart size, and product turnover.

Success confirmed a fundamental truth:

"Retail media, when predictive and data-driven, can grow brands even in their most challenging seasons."

Why is it important?

In a market where many brands resign themselves to seasonal declines, Ciucaș demonstrated that there is a better way:
Capture the emotional moment, predict behavior, and act when it matters most.

  • Authentic relaxation became a competitive advantage.
  • Data-driven omnichannel accuracy became the lever for growth.
  • Footprints AI's real-time media-to-sales platform became the engine that transformed winter into a winning season.

For brands seeking not only visibility, but measurable and profitable retail growth, this model sets a new benchmark.

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