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Samsung

Cloud-based Display Operation Management platform for Samsung B2B screens: remote monitoring, content management, device control and analytics at scale.

Certificado

Certified Digital Signage Infrastructure

Recomendado

Certificado

Recertification due

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Respuesta habitual en 2 días hábiles

Capabilities

Remote Management (RM) platform, with Content Management (CM) and Applications in the same system (DOM is Samsung's planned upcoming evolution of RM, not yet released)
Remote monitoring, device control (power/brightness/audio/firmware) and auto-healing; zero-touch mass provisioning (pre-register → auto-apply → ready to use)
Multi-org/multi-region management with SSO and tag-based access
Third-party display support (Android, Windows, BrightSign); integration via API with tools like Google Workspace and POS systems
AI Studio for AI-generated video content
Hardware-level security via Samsung Knox, ISO/IEC 27001 and 27701 certified
UI available in 10 languages (English, Spanish, French, German, Italian, Japanese, Swedish, Polish, Korean, Portuguese, Chinese).

Best for

Retailers, QSR chains and corporate environments running Samsung (and select third-party) B2B displays who need centralized, scalable operations and content management across many screens and locations.

Soluciones y versiones certificadas

Samsung VXT Cloud, v3.x

Validated

Content scheduling, playlist sync and proof-of-play reporting integrated with Footprints AI campaign delivery.

La certificación se aplica únicamente a las soluciones y versiones indicadas anteriormente. Los nuevos productos, módulos o versiones principales deben validarse antes de su inclusión.

Casos de uso de retail media compatibles

In-store screen content scheduling and distribution across multiple sites; remote monitoring and live view of up to 30 screens at once
Proof-of-play tracking (P/X series)
AI-generated video content via AI Studio
Multi-site/multi-organization management with tag-based access control
Management of both Samsung and select third-party displays from one dashboard.

Full DOM (Display Operation Management) framework (planned, not yet released)

Requisitos técnicos

Samsung Signage displays running Tizen 4.0+ (minimum firmware version 1090) or Business TV displays running Tizen 7.0+. Third-party support: Android 10+, Windows 10+, BrightSign OS (Early Warning requires Tizen 6.5+; some security lock features are limited on Android/Windows). Access via Samsung Account login (browser-based, no physical signage required for trial). Server Open API available for system integration (P/X/RM P tiers).

Disponibilidad

EMEA, LATAM, APAC

Modelo de soporte

Tiered
All plans (S/P/X/RM S/RM P Series) include VXT Assistant chatbot and technical inquiry support
The top RM tier adds 24/7 call support, live chat, proactive monitoring and a dedicated remote support service

Intercambio de datos

Security review passed
Privacy and GDPR reviewed
No PII transferred